The ongoing support component of Dealer Spectrum is central to its success. Dealer Spectrum provides ongoing support to customers through a series of comprehensive processes that ensure the best chance of long-term sustained growth and operational efficiency.

These improvements are achieved through the following processes:
 

• Updates to Process Maps, Flowcharts and Operational Manuals as and when processes change with builds, patches, 3rd party interfaces or internal changes. Changes are deployed through Dealer Spectrum's client-only Website.
   
• Push Reports and KPI Reports are continually sent and monitored as events occur.
   
• Dealer Spectrum consultants provide monthly reviews of activities against processes and provide suggestions for continual improvement and training, if required.