The Dealer Spectrum team is driven by four of the industry’s most experienced and knowledgeable dealership operation experts – Rohan Duncan, Michelle Beale, Jack Tavinor and Patrick Armstrong. Together, they bring decades of real-world experience and the full support of the development, planning and marketing resources of Auto-IT – into the heart your business.
Rohan Duncan – Dealer Spectrum General Manager
Rohan joined Auto-IT in 2000 after running his own successful Automotive Consulting practice. Rohan has an extensive career in the Automotive and Agricultural industry spanning more than 22 years – working with BMW Australia and Deloitte in the late eighties and early nineties as well.
Rohan has worked on numerous projects at Auto IT including new business sales and implementations, major account management and offshore channel management initiatives.
He has a Bachelor of Economics (Accounting), is a CPA Member in Australia and has achieved post-graduate Project Management certification.
Roger Peffers – Principal Consultant
Roger is well respected in the New Zealand and South East Asian Auto/AG industry for his insight and market knowledge. With grass roots experience of large franchised dealerships he can rapidly appraise a dealership, getting to the heart of any issues.
Roger additionally provides for the Dealer Spectrum solution strong database skills to cleanse and ensure consistency across your Database writing and executing many of our SQL’s and Push Reports.
Michelle Beale – Senior Consultant
Michelle has the ability to clearly define administration and work flows. Her straight forward thinking and dogged determination reassures customers that no stone will be unturned in the successful delivery of their system.
Her background as a financial controller in a large dealership allows her to call on real experience to help train staff at all levels.
.
Jack Tavinor – Dealer Spectrum Consultant
Jack was invited to join Auto-IT in 2008 as part of the Dealer Spectrum Project Team, following a 32 year career with General Motors Holden. For most of his time with GM he was involved in Business Process Management responsibilities across Parts, Service and Sales.
He has worked on numerous projects across a range of initiatives both locally and internationally including Project Management roles in areas as diverse as Order Management and Distribution, Warehouse Management, Dealer integration and communication and Dealer Support.
Dominic Alfonsi – Dealer Spectrum Consultant
Dominic joined Auto-IT in 2009 as a Consultant in the Support Department and has been an integral part of the Support Team since.
With a wealth of experience with the all Auto-IT customers both on-site and over the phone, Dominic’s approach to customer service is thorough and extensive. His knowledge of the UNITS® and EQUIP® products is extremely strong and his advanced skills in database cleansing is an asset to the Dealer Spectrum solution. Dominic has qualifications in Computer Science.
Hoa Ngo – Dealer Spectrum Developer
Hoa joined Auto-IT at the start of 2008 as Developer in R&D department and has been involved in a number of projects.
These include working as part of the Database Administration team, implementing customer enhancement requests to SMARTForms, and working as a PowerBuilder/.NET developer for the UNITS® product.
As the lead developer for the Dealer Spectrum project, Hoa and other developers are working together to provide technical solutions, superior support and maintenance.
Hoa has a double degree in Software Engineering and Telecommunication/Internet Technologies.
Peter Fritz – Marketing & eBusiness Manager
Peter has worked for Auto-IT since 1997, bringing with him a unique combination of experience and skills across a range of technical and creative fields. Peter has worked professionally in publishing, advertising, motor vehicle sales and graphic/multimedia/Web design.
Peter developed a passion for cars at an early age and spent 15 years building a career in the media with some of Australia’s premier motoring publications including Car Australia (now MOTOR), Australian Motorcycle News and 4×4 Australia – driving and photographing everything from Ladas to Lamborghinis alongside industry greats like Alan Jones, Jim Richards, Peter Brock and many others.
Along the way he developed freelance relationships with a number of marquee clients, including Mazda, SAAB and HSV. He went on to spend four years at a Honda dealership (and later, Mercedes Benz), where he set a number of sales records.
Peter manages the marketing and e-business components of Dealer Spectrum, including this Website and the Dealer Spectrum online client dashboard.
