Auto-IT (Client Services) - Automotive Dealer Management Systems for Car, Truck, Agriculture, Construction and Forestry equipment dealers - UNITS, EQUIP, PMDS.
 

 

Client Services

 

UNITS™ Support

EQUIP™ Support

PMDS™ Support

 

PACE2000™ Support

Telephone Support

 

For most of our clients, post-installation support is the most critical component of their relationship with us. We feel the same and we take pride in the quality and comprehensiveness of the service provided by our expert team of implementers and support consultants.

To manage our Support Team, Auto-IT has invested in state-of-the-art phone systems and Issues/Call Management software. Together, they allow us to maintain customer satisfaction benchmarks such as call response times, wait times, outstanding and open issues, call duration and issue frequency.
 

 

Auto-IT (Client Services) - Automotive Dealer Management Systems for Car, Truck, Agriculture, Construction and Forestry equipment dealers - UNITS, EQUIP, PMDS.

  Auto-IT (Client Services) - Automotive Dealer Management Systems for Car, Truck, Agriculture, Construction and Forestry equipment dealers - UNITS, EQUIP, PMDS.

Australia, SE Asia & USA


Phone: +61 (0)3 9349 3062 
Fax: +61 (0)3 9349 3067

8.30am to 5.30pm  Mon to Fri

A/H Phone: +61 (0)3 8320 4572 (charged at a/h rate)

 

Email UNITS™ Tech Support
 

Australia, SE Asia & USA


Phone: +61 (0)3 9349 3062 
Fax: +61 (0)3 9349 3067

8.30am to 5.30pm  Mon to Fri

A/H Phone: +61 (0)3 8320 4572 (charged at a/h rate)

 

Email EQUIP™ Tech Support


New Zealand

 

Phone: +64 (0)800 776611
8.00am to 5.30pm  Mon to Fri

A/H Phone: +64 (0)800 776611  (charged at a/h rate)
 

Email UNITS™ Tech Support NZ

 

 

New Zealand

 

Phone: +64 (0)800 776611
8.00am to 5.30pm  Mon to Fri

A/H Phone: +64 (0)800 776611  (charged at a/h rate)
 

Email EQUIP™ Tech Support NZ

 

   
Auto-IT (Client Services) - Automotive Dealer Management Systems for Car, Truck, Agriculture, Construction and Forestry equipment dealers - UNITS, EQUIP, PMDS.    Auto-IT (Client Services) - Automotive Dealer Management Systems for Car, Truck, Agriculture, Construction and Forestry equipment dealers - UNITS, EQUIP, PMDS.

Australia, SE Asia & USA

 

Phone: +61 (0)2 8566 3000 
Fax: +61 (0)2 9588 9510

8.30am to 5.30pm  Mon to Fri

A/H Phone: +61 (0)411 629 389 (charged at a/h rate)

 

Email PMDS™ Tech Support

 

Australia & SE Asia

Phone: (03) 9349 3062 
Fax: (03) 9349 3067
8.30am to 5.30pm  Mon to Fri

A/H Phone: +61 (0)3 8320 4572 (charged at a/h rate)

 

Email PACE2000™ Tech Support

 

 

New Zealand

 

Phone: +64 (0)800 776611
8.00am to 5.30pm  Mon to Fri

A/H Phone: +64 (0)800 776611  (charged at a/h rate)
 

Email PMDS™ Tech Support NZ

 

 

 

More Information


Contact us by e-mail

Call Us: +61 3 9349 3062

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