DECEMBER 2009

From the CEO

Xmas is upon us and in Australia at least, we are nearing the end of “the year of the great escape.” Sales in general in the dealer market remain buoyant and at Auto-IT we have exceeded our 2009 financial and sales targets and are looking forward to 2010 with cautious optimism.

 

Auto-IT is a vendor of retail Dealer Management Systems. A massive amount of resource is expended by us in continually improving our product offerings in line with world's best practice and this is reflected in the steady growth in our client base.

 

During 2009 the number of licensed users of Auto-IT’s software products increased by 3,120 users to 16,241. This represents an average of 260 new users connected to our dealer management software in each month of 2009. Our dealer systems now run the businesses of 450 dealerships in an estimated 1050 locations in 10 countries.

 

Some of the highlights of 2009 were:

  • Auto-IT dealer software implemented in 18 new dealer groups in Australia, 23 new dealer groups in North America and two new large dealer groups in South Africa.

  • The successful release of a Spanish version of EQUIP® to the John Deere dealer network in Mexico. 

  • Country wide implementation of UNITS® to the 46 locations of Daihatsu in Malaysia

In Australia we were spared the worst of the fallout from the financial meltdown but the crisis is far from resolved and many commentators are forecasting a rollercoaster ride during 2010. At Auto-IT we have invested heavily during 2009 in new products designed to ensure a far higher level of efficiency in the way our customers utilise our software to run their businesses.

 

You can expect to hear from us during the first quarter of 2010 when we announce the release of :

  • Dealership process improvement programs designed to maximise the efficiency of our dealer systems and to guarantee more profitable outcomes from your investment in technology.

  • The release of a major new build in each of our flagship products. PMDS®, UNITS® and EQUIP®

  • Announcements for User Group Conferences for UNITS® and PMDS® where we can work closer with you, our clients. Note: We ran a successful EQUIP® user group conference in September this year

We are very much looking forward to 2010 but have no doubt there will be more challenges ahead. We intend to make sure the partnership between Auto-IT and its valuable customers will continue to flourish and as the CEO I will always welcome personal contact from customers on my mobile phone number +61 432 689 688.

 

Finally, in lieu of sending professional Xmas cards, Auto-IT continues to support underprivileged children through the world vision program.

 

Please accept our good wishes for the Xmas season and our hopes that 2010 will bring with it health and happiness to your families and loved ones.
 

Merry Xmas.

 

Ken W Fife | Chief Executive Officer | Auto-IT Australia Pty Ltd | Email

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Auto-IT Attends Annual Virtualisation Forum

 

 

Senior technical staff from Auto-IT this year attended the annual Virtualisation forum hosted by VMWare in Sydney. Our staff were amongst 2000 other delegates who were hungry for as much new tech information as they could eat in two days.

The theme of the conference was, “Virtualise, Automate and Liberate”. VMWare’s Vice President Paul Harapin, stated that on average more than “70% of the IT budget is used simply to maintain the status quo and only 30% on innovation and competitive advantage for your organisation.” Virtualisation is shifting the focus to modernisation and business continuity while at the same time reducing the costs associated with IT infrastructure, often seen as a 'black hole'.

So what is Virtualisation? In a nutshell, Virtualisation allows organisations to run multiple server instances on one physical server, or most commonly, many servers on a very small number of physical servers. Most servers these days are underutilised. A common application server may only use 10% of the hardware’s available resources, so why not make better use of the other 90%? Products such as VMWare are allowing organisations around the globe to take advantage of virtualisation - with benefits like server redundancy, fault tolerance, dynamic performance throttling, and best of all, big savings in infrastructure costs and power usage. The biggest plus is that disaster recovery down-time is being reduced from days and weeks, to minutes and seconds.

Some of the focus areas of the conference included virtualising your entire IT infrastructure (including servers, desktops and workstations) and using automation and redundancy to bulletproof the IT infrastructure and guarantee business application uptime, even when hardware failure occurs or data centres lose power.

Auto-IT is using virtualisation products to consolidate its own IT infrastructure and has seen immediate improvements and benefits since first adopting the technology back in 2007.
 

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Save Money. Feel Good.


There is a lot of talk about doing your bit to look after the environment. It's easy to assume this will cost you money, but here at Auto-IT we recently realised we've saved a lot of money putting a few basic green initiatives in place. We thought we'd share them with you.
 

Shutdown and switch off your PC.
Choice₁ recently calculated the cost of keeping a desktop powered for a year- $130.23 each. If PCs were switched off entirely at the end of each day, you could save at least 50% of the power cost per PC per year. If your dealership has 25 desktop PCs, then this is a saving of at least $1600 per year. This figure does not include monitors which cost around $43 per year for LCDs and $95 per year for the older CRT monitors. Consider the savings! Laptops are far more energy efficient overall (only $28 per year to run); so next time you require a new desktop; consider if it's appropriate to get a laptop instead.

 

More interesting savings can be realised in the full article at Choice (₁http://www.choice.com.au/Reviews-and-Tests/Technology/Computers-and-accessories/Green-computing/Computer-energy-costs/Page/Power%20usage.aspx). These savings can be applied at home too - it is definitely worth a read!

Save the trees!
We recently switched to email-only for dispatching our transactional documents. We previously posted all invoices & statements, for example. The stamp saving alone is $0.55c per document sent in Australia. However, further savings include:

  • Envelope

  • Paper

  • Printer ink

  • Post delivery

This may sound measly but imagine if you sent a couple of hundred documents a month - that's a saving of thousands per year PLUS you are saving trees in the process.

Keep your cool.
Keep this possible initiative in mind for the new year when things cool down towards Autumn. One cost saver we implemented in our own offices was to only turn the air conditioner on when needed. If the temperature is in the early 20’s then quite often your air conditioner is pumping out the same temperature of air outside, which in most places is unnecessary if you can open windows and doors and keep your workplace ventilated. By turning our air conditioner off in Spring, we cut our power bill by a staggering 25%+. We did this when power costs increased too, so it's more like a 35% saving! Keep it in mind and if possible, open those windows on lovely days. Fresh air is much nicer too!

Take a look around.
There are plenty more cost savings and energy efficiencies to be realised around your dealership - take the time to consider them and you will reap the rewards!

 

 

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New Factory Interfaces

 

Auto-IT has and will continue to write all available factory interfaces. Many of these interfaces make your business more efficient and effective. Don't miss out on giving your business a competitive edge! To find out more about how these interfaces can benefit your business and how to set these interfaces up please speak to your Account Manager or Aaran Newman on  or 0418 253 368.

 
   
  Holden
 

Splitting of invoice lines in Service

  Holden Trade Club
  Parts tagging for trade customer sales
   
     
   
  Mazda
 

Extract of service data to be sent to the factory

   
   
     
  Nissan
  Service History
 

Warranty Claim

  Parts Stock Locator
  Pre-Retail Advice (RDA)
  Parts Stock Order
     
   
  Subaru
 

New Service RO and invoice format

   
     
     
   
  Hino
  HIPS Reporting Extract
   
   
     
   
  Hyundai
 

Customer Information Extract

   
   


 

 

*For more information and pricing please contact your regional Account Manager.

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Killing Malicious Content - New in Netbox Blue

 

 

Australian IT security innovator, Netbox Blue, has released its most advanced protection against known and unknown internet threats - Netguard IPS (Intrusion Prevention System). It extends the security infrastructure of the Netbox by preventing viruses and other malware being inadvertently downloaded by staff whilst using web 2.0 type services – blocking brute force attacks, botnet threats, hacking attempts as well as preventing networks becoming zombie hosts for spamming or other malicious activity. This service provides complete protection against malicious content being downloaded onto the network and protects against the network being used to send malicious content.


Quite simply, it delivers control of the network back to its rightful owner. With the rise in use of web 2.0 content, threats to security, productivity and network bandwidth can all be managed. The Netguard IPS feature also enables companies to discharge their duty of care with complete confidence.


It can be used to block certain applications or to create alerts to identify which staff members are using inappropriate sites. The feature can also be used to block and alert managers so swift action can be taken against inappropriate behavior.


Examples of traffic that can be controlled with this new feature are Skype, peer to peer media streaming sites, instant messaging, online gaming and other 'dynamic' applications that a traditional 'stateful' firewall will not block.

 

For more information, please contact your Account Manager.
 

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UNITS® Useful Tips

Parts per Package and Quantity

A few steps to the process:

  1. Must have the part created in the Manufacturer Maintenance program with the parts per package and the factory cost and list prices – ie the price for the full unit;

  2. The sell prices, list price and costs must be set to the per package prices.

When purchasing using purchase orders there is an option to raise the order using “Stocking” or “Purchasing” quantities, which will only present the quantities on the purchase order differently - it does not change the way the quantity is recorded.

Example:

Part ABC has a “parts per package” of 100. The list price of the item when purchased (as a quantity of one) is $100.00, therefore the per package quantity is $1.00.

Note the factory list and buy prices must be recorded.

Raise a purchase order and select the option 'Purchasing Qty' to display the purchase quantity of 1 unit at the full buy price:

As this is just the way the PO is presented, you can open the PO and select the other option, reprint the PO with the correct quantity ordered.

When receipting, UNITS® will want to receive into stock 100 units, not 1.

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Warranty Credit Notes

You cannot credit Service Warranty invoices. In order to clear them from the Warranty Control table, they must to be claimed and settled for zero value, by entering a dummy supplier’s credit note against a sub-claim on that Warranty Claim. Answer 'Y' when asked, "Is this the final claim?"

This will write off the invoiced value (or any unsettled portion) to the Warranty Expense account. The written off value can then be dealt with as required depending on the reason for the credit.

If parts need to be put back into the parts stock, this can be done via a parts stock adjustment. This will post to the Parts Stock Adjustment account unless you have a sundry code set up to post directly to the Warranty Expense account, which you can select at this point.



If you do not have a sundry code set up for the Warranty Expense account you will have to enter a G/L journal to clear the written off value from the Parts Stock Adjustment Account to the Warranty Expense (write-off account).

Any 'Labour', 'Sublet' or 'Other' sales value can be journaled from the Warranty Expense account to the respective Sales account if necessary.

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Creating a Technician - Set Default Indicator

When creating a technician you must make sure you have the default indicator ticked on one work category type.

 


 

  • When creating a technician you can select ‘STANDARD’ from the drop down

  • Profile name comes from profiles you have created via the profile tab

  • You can create one profile and attach to all technicians

  • Make sure you have the default indicator ticked on one work category type

  • You can create a new work category in type code maintenance, type code = WO

 

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Auto-IT Australia Pty Ltd 
ABN: 57 091 383 854
Suite 2 / Level 1, 333 Drummond St, Carlton VIC 3053, Australia
Ph: (03) 9349 3062 :: Fax: (03) 9349 3067
  www.auto-it.com.au