JULY 2009

From the CEO

The financial year that has just ended for most of us in this country has not been without its challenges but Australia has fared remarkably well compared with much of the Western world. Pleasingly Vehicle sales in June were at near record levels and the outlook for the new financial year is much brighter than we could have reasonably predicted six months ago.

 

Auto-IT’s welfare depends heavily on the fortunes of our customers in the retail dealership  marketplace and when profitability falls in this sector the effects flow on to us as well. It is evident though that the regional Agricultural, Trucking, and Automotive dealership industries remain in relatively good shape compared to the rest of the world.

 

Whilst talking about the rest of the world, the following statistics released in July by the China Association of Automobile Manufacturers provides food  for contemplation. China is now  the world's largest car market - or at least it was for the first half of 2009. June car sales were up 36.5% from the same time last year as car sales hit 1.14 million for the month. This announcement comes at about the same time as GM emerges from bankruptcy on the other side of the world. Only time will tell what impact these statistics will have on our industry in the years ahead.

 

Auto-IT Financial

 

As a supplier to many customers in the dealership  industries, it is gratifying to report that throughout the financial year Auto-IT’s revenues have held up well  and although profitability is lower than we would have preferred, we ended  the 2009 financial year with a respectable bottom line and we remain debt free.  Looking ahead, we are making plans for controlled company growth as the economy picks up in the new financial year.

 

Expansion

 

Despite the global downturn Auto-IT’s Dealer Management products continue to grow in influence. Auto-IT dealer software is now responsible for running the business of dealerships in nine countries and in an estimated 942 dealer locations. This is an increase of 90 locations since the same time last year and over the same twelve month period our licensed user numbers have increased by an impressive 3,752 to a total of 14,825.

 

These statistics should demonstrate to customers and partners that Auto-IT is a company that can be relied upon to keep abreast of industry trends, and produce software products able to hold their own in large businesses on the world stage. Some recent notable sales have included AFGRI, a Nationwide John Deere equipment retailer in South Africa, DMM. Malaysia, the national distributor and retailer of Daihatsu cars, and following our recent endorsement by BMW Australia as an approved Dealer Management System Supplier, North Shore BMW, one of their premier dealerships in New South Wales.

 

Looking ahead

 

We develop and support three major retail dealer systems, UNITS, EQUIP, and PMDS. Each one of these products holds an important place in our strategic direction  and users of each can expect to see the release of major enhancements over the next 12 months.

 

Auto-IT will shortly be hosting two important events in Australia. We will have a stand at the Australian Automotive Dealer Association in Melbourne in August and if you are planning to attend please make yourself known to us. We will also be hosting an EQUIP user group event in Melbourne later that month for our Agricultural and Trucking customers. If you are in this market segment I urge you to attend as you can be assured of an informative and beneficial experience by doing so.

 

As always, if you are a customer, a partner, or a friend of Auto-IT, I welcome your comments or feedback on my personal phone,  +61 432 689 688.

 

Ken W Fife | Chief Executive Officer | Auto-IT Pty Ltd Australia

Top of Page


 

Michael Cross (centre) from Auto-IT with one of our latest clients based in Brunei – Boustead Sdn Bhd (Nissan and Suzuki)

New Clients

 

Welcome to the following new clients who have recently upgraded to our world class Dealer Management System.

 

Stuart and Harrison
Spencer Motors
Daihatsu Malaysia
Kensells
BMW Australia
Boustead Sdn Bhd (Nissan and Suzuki)
Wise Farm Equipment
Johnsons Towing & Mechanical
Northshore BMW

Top of Page


 

Coming to AADA? Tell us & receive a great gift from us!

 

 


We'd like to give readers of our ModernDealer Newsletter a special gift at this year's AADA Conference. To register for your gift, please complete your details below and be sure to introduce yourself at our stand in the Mayfair 1 Room. We also have an ASUS EEEPC up for grabs, drawn on the last day of the conference. We look forward to seeing you there! Oh, and we promise the gift is not a pen or a stress ball... You'll love it!

 

Top of Page


 

 

New Factory Interfaces

 

Auto-IT has and will continue to write all available Factory Interfaces. Many of these interfaces can assist in making your business more efficient and effective. Don't miss out on giving your business a competitive edge! To find out more about how these interfaces can benefit your business and how to set these interfaces up please speak to your Account Manager or Aaran Newman - anewman@auto-it.com.au or 0418 253 368.
 

  BMW
 

BMW Warranty Claims Registration

 

BMW Vehicle Price List

 

BMW Vehicle Chassis XML Interface

 

BMW Job Code Search

   
   
     
  Daihatsu
  Daihatsu/Toyota Price Update
   
   
   
     
  Holden
 

Holden Parts Packing Case Slip

 

Holden Parts Direct Parts Order Acknowledgement

 

Holden Parts Direct Parts back Order Statement

 

Holden Parts Direct Parts Order Cut Statement

 

Holden Vehicle Order Status

 

Holden EPC support for STAR standard

 

Holden Recall Campaigns

 

Holden DCS Warranty Settlement Credit:

 

Holden Now Warranty Claims Registration

 

Holden Dealer Business Intelligence Extract

 

HSPO Stock Order Extract ebXML Project

     
  Mercedes Benz
 

Mercedes Secure FTP

   
   
   
   
     
  Mazda
 

Mazda Vehicle Receipt Update

 

Mazda Magic Price Update

 

Mazda Service Invoices Data Extract

   
     
  Mitsubishi
 

Mitsubishi NZ Call Agent Data Extraction

 

Mitsubishi Vehicle Order Status:

 

Mitsubishi EDI Purchase Order

   
   
     
  Nissan
 

Nissan Interfaces (Vehicle Inventory and Model Pricing)

   
   
   
   
     
  Subaru
 

Super Service Code Import

   
   
     
     
  Toyota
 

Super Service Code Import

 

Toyota/Daihatsu Price Update

 

Toyota Showroom Direct

 

Toyota Vehicle Import Process

     
  VW
 

VW Service Data Extract:

 

VW eGoodManners Input Customer

   
  Other
  Super Service Code Import (Other)

 

*For more information and pricing please contact your regional Account Manager.

Top of Page


 

Tech Tips

Are you Protected?

 

With literally thousands of Internet threats discovered every day, of which the majority pose a real risk to the integrity of your business systems, are you adequately protected?

 

When we talk about internet security, most will think of common, every day viruses; however these days, internet threats extend far beyond to a whole myriad of cyber attacks including Worms, Trojans, Spyware, theft and costly hoaxes. The minute you turn on your PC, you are at risk. Viruses and other attacks are generally designed to give hackers access to your business data and steal valuable information such as bank account and credit card numbers, contact details and addresses.

 

It’s no surprise then that network security is high on the agenda for most organisations throughout the world. The mere fact that cyber attacks can be very costly for some organisations, and very profitable for cyber criminals, means internet security should be the highest priority of your IT strategy. Hackers will continue to find new ways to circumvent IT security and therefore organisations need to be continually vigilant.

 

There are many simple ways that help a business improve network and internet security including the following suggestions:

  • Strong passwords are a must. Avoid using family names, words relating to the business, or even relevant dates such as birthdays. Try to use special characters and numbers. The best passwords are those generated from completely random characters that form no relevance to the individual or business. Change your passwords on a regular basis and do no share with peers.

  • Keep you anti-virus software up to date. Most intelligent anti-virus systems will keep your servers and desktops up to date automatically as long as you have a current subscription for the anti-virus product.

  • Make educated decisions when reading email. Avoid forwarding too many funny emails or opening messages offering free products or incentives. Do not open suspicious attachments that you were not expecting, or that have been sent from an unfamiliar source.

  • Log off business applications at night and if possible shut down your PC. As well as improving security, this will also save energy.

  • All networks should have a robust and industry recognised firewall solution in place. An off-the-shelf ADSL modem is simply not sufficient.

  • Consider content filtering devices to limit the type of internet activity that is allowed on the network. Content filtering devices also have the ability to scan email for viruses before they enter the network.

  • Ensure that your computers and servers have the latest Windows updates installed. These updates generally contain security enhancements to help combat the latest threats and should therefore be installed as soon as possible.

It is important that users can have confidence in their business’s IT systems.  Auto-I.T.’s Technical Consultants can assist with ensuring that your network is adequately protected and help improve your network and internet security and minimise cyber threats and attacks.

Top of Page


 

FAQs - UNITSTM

Changing the Progress Status of a Repair Order

When you need to change the progress status of a Repair Order from ‘Booked In’ to ‘Work Commenced’ or ‘Work Finished’, you can change the progress in two ways. One way is through the Service Resource Booking program pictured below.

 

 

The second way is via the Repair Order Maintenance and Invoicing program below:

 

 

If you want to change the progress status when you Invoice a Repair Order through the Repair Order Maintenance and Invoicing program, you can add the parameter ReqProgressStatusOnInvoice then enter Y in the value column as shown below:

 

 

When you Invoice the Repair Order after you have added the parameter ReqProgressStatusOnInvoice, the screen below will allow you to change the progress status to either Vehicle Invoiced/Customer Advised or Vehicle Picked Up.

 


 

Top of Page


 

FAQs - PACE2000

General Ledger Year-End Rollover

NOTE: The General Ledger should be the last Pace module to be rolled over.


It is not essential that this be done at Year-End and can be left until all reconciliation of accounts have been completed. The General Ledger will operate correctly while still in last year, however you must be aware that there may be some financial reports which will not be available until the G/L is in the current year.

Before rolling the G/L, review any controlled accounts, as accounts with a “Y” control will carry forward individual transactions per reference number. Accounts with an “N” control will carry forward only the total balance.


To reduce the number of transactions carried forwards, it is advisable that only accounts such as Debtors, Creditors, Vehicle Stock and any other accounts which require individual referenced transaction for reconciliation be flagged with “Y”.

If your Bank G/L account if flagged “Y” and you have a balanced reconciliation it is advisable to flag it “N” for Roll-Over and then re-flag it back to “Y”.

Recommended Steps for Roll-Over

1) Re-index the following 3 files:

 

GLTRANS No.23
GLMASTER No. 45
GLDOLD No. 153


This can be done by shelling out to the Pace prompt via the Pace menu. i.e.: Utilities, System Utilities, Shell out to Operating System.
 

Make sure that no-one is using these files while you re-index, otherwise you will get an error 75 message.


At the Pace prompt, type DFSORT 23 <enter>. When finished repeat for 45 and 153.
If any duplicate or bad records are detected, these must be cleaned out. Call Auto-IT support for assistance.

2) Make sure that you have no unbalanced batches by running the program in the General Ledger Reporting Menu, GL Batch Control Listing. Run this for everything in the current year and answer “N” for balanced batches. If you have any unbalanced batches, these must be dealt with before you go any further.

3) From the General Ledger Utilities menu, run the program Restore Master from Transactions.
This will rebuild all the General Ledger period balances based on the transactions found.

4) Run reports for Trial Balance & Balance Sheet and make sure that they are balanced.

5) Make sure you have sufficient hard drive space as the file GLTRANS will copy to GLDOLD.

6) Check that your General Ledger is in Period 12 and Beginning Year and Year-End dates are correct.

7) Get all Pace users out of Pace and turn off screen saver (if any).

8)
MOST IMPORTANTLY, make an up-to-date copy of Pace or at least make a copy GLTRANS.DAT.
(This may have to be recovered if Roll-over fails or if you discover any errors, and any entries made
after this backup will be lost.)

9) Run the G/L Year-End Roll-Over program “GLD090” making sure that Period Nos. and Dates are correct.(Make sure that program is not interrupted.)

10) When update has finished, check for any unbalanced batches again, especially Batch 1 and run Trial Balance and Balance Sheet reports again. (steps 2 & 4)

11) Only after you are sure that G/L has correctly rolled and all G/L account balances and opening transactions are correct should you allow other users back into Pace.

 

Remember: any work done after roll-over will be lost if you find any errors and have to recover
from backup.

 

***

 

Stocktake Procedure

OPTIONAL: To avoid unwanted Stocktake Sheets for parts with a blank bin location, carry out the following:

  1. Run the utility to Rebuild Stock from Purchases and Sales.

  2. Run a DFQUERY report on INMASTER and select all parts where location = “ “ (BLANK).

    • Stock on hand QTY is < > (not equal to) “0”

    • Stock on hand VALUE is <> (not equal to) “0”

  3. Locate any stock on that report in a suitable bin.

  4. When running the Stocktake Extract – Select from BIN “A” to BIN “zzzzzzzzzzz”. (So as not to produce count sheets for parts with a blank bin location).

Normal Stocktake Procedure

Run the utility to rebuild stock from purchases and sales.

From the Parts Stocktake Menu carry out the following. NOTE: It is advisable to run all output to Disk and print Sheets and Reports from Disk.

  1. Run the Stocktake Extract – Say “N” to alternate sort key unless you want the sheets in that sequence.
    Say “N” to Ford sequence unless you are a Ford dealer and you want that sequence.

  2. Run the Print Count Sheet.

  3. Run the Print Blank Count Sheets.

  4. After stock has been counted. – Enter Counted Sheets. ( Note:- All sheets MUST be entered even if zero qty.) ( If qty = all zero bring up on screen and “F10” to save.)

  5. Enter Blank Count Sheets.

  6. Run the Uncounted Stock Report.

  7. Run the Stocktake Exception Report (locate parts into the correct bins).

  8. Run the Merge Blank and Counted Sheets.

  9. Run the Stocktake Variance Report.

  10. Run the Stocktake Update.

  11. Run Stocktake Valuation report.

Top of Page


 

 

Auto-IT Australia Pty Ltd 
ABN: 57 091 383 854
Suite 2 / Level 1, 333 Drummond St, Carlton VIC 3053, Australia
Ph: (03) 9349 3062 :: Fax: (03) 9349 3067
  www.auto-it.com.au