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From the CEO
We are nearing the end
of the 2010 financial year. Sales in general in the dealer market
remain buoyant and at Auto-IT we have exceeded our financial and
sales targets, and are looking forward to the approaching financial
year with cautious optimism.
Auto-IT is a vendor of retail Dealer Management Systems. A massive
amount of resource is expended by us in continually improving our
product offerings in line with Worlds best practice and this is
reflected in a continued steady growth in our client base.
Our fortunes are inextricably linked to the viability of our
Dealership customers in the domestic marketplace and we will
ultimately succeed or fail in direct relation to our ability to
understand and react to the needs of these customers.
Since the beginning of the current financial year the number of
licensed users of Auto-IT’s software products increased by a total
of 2,269 users to reach an all time high of 17,485. This represents
an average of 269 new users licensed to utilise our dealer
management software in each month of the current financial year. Our
dealer systems now run the businesses of 450 dealerships in an
estimated 1100 locations. Further, as we mature as a company the
average size of our new dealer customers is growing and many
of our new dealer clients are proprietors of sizeable multi
franchise dealerships in multiple locations and in excess of 150
users per dealer group.
None of us know what’s ahead in the new financial year. The
fallout from the taxation proposals in the Australian resource
sector cherry picked from the Henry report, could have far reaching
consequences. And recent events in Europe where the financial
securities of entire countries have recently been relegated to junk
bond status leave us struggling to predict good times ahead any time
soon. This convinces us of the absolute necessity of providing real
value in the supply of our products and services.
At Auto-IT we are single-mindedly focused on the provision of new
generation enterprise software products designed to help our clients
efficiently run their businesses, irrespective of what the economy
might throw at them. We pride ourselves on
achieving the following:
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Moderately priced
Dealer Management software embracing the latest in technology
but capable of holding its own against any global competitor.
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Regular web-based
training programs designed to make user training more relevant
and much more affordable.
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Dealership process
improvement programs designed to maximise the efficiency of our
dealer systems and to guarantee more profitable outcomes from
our customers’ investment in technology. You will hear a lot
more of this service in coming months.
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Auto-IT’s internal
processes for writing, testing, deploying, and supporting our
software products have been subject to intense scrutiny and we
are now proud of the robustness of our quality control programs.
This will be manifested in the high level of stability our users
can expect when we roll out the latest production release of
UNITS®
/ EQUIP®
over the next few weeks and PMDS®
over the next few months,
We are very much
looking forward to the new financial year but have no doubt there
will be challenges aplenty in the Dealer market ahead of us.
At Auto-IT we will do our best to make sure that the partnership
between our company and its valuable customers will continue to
flourish and as the CEO I will always welcome personal contact from
customers at any time on my mobile phone number +61 432 689 688.
Ken W Fife | Chief Executive Officer | Auto-IT
Australia Pty Ltd |
Email
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Build 2060 Ready
We have
completed the pilot testing process with several of our
customers for build 2060 and we are now ready to start our
general release of the build. The build has numerous
enhancements to improve your processes and overall
efficiency within your dealership. The release notes for
this build will be sent out in the next few weeks. Please
take the time to acquaint yourselves with the latest changes
covered in these notes and ensure you book your upgrade with the
Support department.
I would like to thank John Hockey from Windmill Ag, Scott
Leary from Albany Holden and John Hodge from Grand Prix
Mazda for their valuable
contribution to our pilot process. The contribution from our
pilot sites is an integral step in our release process and
ensures that the release is delivered to our clients without
issue.
We have commenced in earnest on build 2070 which will be in
pilot around the end of the year. This build will upgrade
EQUIP® to the latest release of PowerBuilder and Sybase SQL
Anywhere resolving many issues such as compatibility with
Windows 2008 and 64-bit operating systems. We will advise
you separately in relation to this upgrade.
Wayne Rushworth
Chief Operating Officer
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New Clients
Welcome to the
following new clients who have recently upgraded to our
world class Dealer Management Systems.
We are proud to have you as Auto-IT clients.
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Bill Buckle
Auto Group |
NSW |
Audi, Subaru,
Toyota, Volkswagen |
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Callaghan
Motors |
VIC |
Holden,
Mercedes Benz, Mitsubishi, Suzuki |
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Ceduna Machinery |
SA |
Toyota, John
Deere |
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Crouch Rural Pty Ltd |
SA |
John Deere |
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Geoff King Motors |
NSW |
Holden,
Mitsubishi, Subaru, Volkswagen, Kia |
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Honeycombes |
QLD, NT |
BMW, Porsche,
Audi, Alfa Romeo, Fiat, Hyundai, Citroen, John Deere,
Holden, Mazda |
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Keema Automotive Group |
QLD |
Honda,
Hyundai, Nissan, Suzuki, Isuzu Ute, Great Wall, Kia |
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McIntosh & Son |
WA, QLD |
New Holland,
Case Construction |
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WSB Distributors |
SA |
Kubota, Massey
Ferguson |
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Auto-IT
Australia's New Starters
Auto IT
Australia is proud of the recent growth in its business.
This growth has led to the employment of new staff in all
areas of the business. We would like to introduce to you the
following staff members who have joined us in the last six
months.
Many of you may have already spoken to the lively addition
to our NSW office - Houda Taoube (right) - the new Sydney
Receptionist who joined us late last year. Houda comes
from an Administration, Reception and Childcare background
and brings with her an excellent mix of administration
skills, cheeriness and patience.
Dominic Alfonsi
(left) is a Support Consultant
working with UNITS and EQUIP. Dominic works full time and is
completing An Advanced Diploma in Computer Science including
CCNA (Cisco Certified Networking Associate) part time.
Dominic is a newcomer to the industry but has a wealth of
customer service experience gained in the hospitality
industry.
Some
clients may have already met Michael Weiszbach
(right),
Installations Consultant in NSW. Michael started his
career as a mechanic/technician and subsequently went on to
work in most areas of the dealership, from spare parts to
vehicle sales. This was followed by a role at Gateway
computers in the engineering department and three years
supporting NRMA Motorserve with setup/support for Units and
additional software interfaces.
Evgenia Gustova
(left) is a Developer based in the
Melbourne office of Auto-IT. With a Masters Degree in
Mathematics Evgenia specialises in solutions design,
database and software development and support, data analysis
and Reporting. Evgenia, who is a passionate problem solver,
has previously worked for international Telcos and utility
companies and also for Visy, ANZ and Telstra in Australia.

Upendra Singh
(right) is currently working as a Business
Analyst in the Melbourne office of Auto-IT. He has
earned a Bachelor of Computer Engineering from NMU, India
and a Master of Business (IT) from RMIT University. Upendra
worked for ICICI Bank India as a channel officer under
Retail group of ICICI bank for one and a half years and then
for Salesforce Pty Ltd as a Business to Business sales
consultant for two years.
Daniel Mitchell
(left) is an Installation Consultant
based in our Queensland office. After starting in the Service
Department at a multi-franchise dealership in Wellington,
Daniel has been working for the past two years in Auto-IT’s
New Zealand office as a Support and Technical Consultant.
Currently working on installation projects in Australia
gives Daniel the opportunity to combine his strong technical
background, front-end product knowledge and dealership
insight to help Auto-IT deliver outstanding service to our
clients.
Diana Costanzo
(right) has taken up the role of Marketing
Assistant in the Melbourne office of Auto IT. After
completing her Business/ Arts degrees at Swinburne
University Diana worked for Austrade as a Marketing
Assistant. Her role at Austrade focused on a project
centred on the Melbourne Commonwealth Games. More recently
Diana worked for Victoria Police in an IT support capacity.
Craig Thomson
(left) is the new Installation Consultant
based in the Western Australian office. Craig has extensive
experience within the Motor Industry and was previously
employed by Armstrong Prestige one of our New Zealand
dealers in a Parts Manager role.
Kyle Blanchard
(right) is our Software Test Manager, based in
Melbourne. Kyle worked for 20 years for the National
Australia Bank, many of the those years for a subsidiary
called National Custodian Services in numerous roles
including Team Leader, Business Analyst, Senior Tester and
Project Lead. Then as a Senior Testing Consultant and
Auditor for DST Global Solutions, a financial software house
for four years.
Jason Halpin
(left) is a Support and Installation
Consultant based in the Melbourne office of Auto-IT.
Jason has worked in most areas of the IT business during his
5 years at Infomedia, spending time in their Melbourne,
Sydney and UK offices. His new role is not Jason’s first
foray into the dealer management system business, he has
spent one year with Ultimate Business Systems as a Support &
Installations consultant. Other work experience includes:
License Coordinator in the UK and casual work while studying
at a large dealership based in Newcastle picking & packing
in the parts department.
Akram Mustafa
(right) is a new Developer in the
Melbourne office. With a Bachelor's degree in Mathematics
and Computer Science from Yarmouk University Akram has
significant experience working for a range of companies as a
Senior Analyst/ Programmer. Some of the companies he has
worked for include: AEMO (Australian Energy Market
Operator), TeleFinity, Cumulus Integrated Solutions,
Gapbuster World Wide, and Alalamiah Electronics.
The
newest Sales Cadet set to rise through the ranks of
Auto-IT is Clem Murphy (left). Clem, who is currently
studying for his MBA at Deakin University, comes to us from
an IT sales role. Extensive corporate retail experience,
including ten years with the Coles Group, lays a solid
foundation for the rigorous training program Clem will
undergo at Auto-IT. Clients may encounter Clem in Support,
assisting with installations or working with an Account
Manager over the coming months.
PMDS®
Business Relationship Manager, George Kleoudis
(right)
has 25 years experience in the automotive industry,
including dealer service management and vehicle manufacturer
positions in dealer audit and after-sales management (with
General Motors). These positions have endowed George with
extensive experience in business intelligence tools,
database management and dealer management systems.
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New Factory
Interfaces
Auto-IT has and will continue to write all available factory
interfaces. Many of these interfaces make
your business more efficient and effective. Don't miss out
on giving your business a competitive edge! To find out more
about how these interfaces can benefit your business and how
to set these interfaces up please speak to your Account
Manager or
Grahame McCann on 0412 561 929.
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Iveco |
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CSI Extract
(coming soon) |
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Hino |
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HIPS Financial |
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*For more
information and pricing please contact your regional Account
Manager.
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Keep Smiling

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Useful Tips
Parts
Assembly - Selling Bulk Materials by Portion
Many dealerships buy bulk fluids or lengths of materials
that are sometimes required to be separated for use in the
workshop. Example: a bulk drum of oil at 205 litres.
Although some of the drums may be retailed by the drum, the
workshop may need to be able to sell from the drum in litre
portions. The Parts Assembly program in Equip®
has the ability to allow this.
The department
will have to create a new part number for the process. The
part can be set in the current franchise or in the franchise
set up for the Service department. The following diagram
explains how to utilise the assembly program. The job code
does not need to be used but is there as an added function,
if the part is required to be added to a job code.
1. Enter the branch, franchise and part number to be
assembled in the top fields of the screen.
2. Enter the branch and genuine part number that is to be
used in the process.
Note: The Job Code field does not have to be used.
3. Press the build button and this will sell one drum and
purchase individual quantities.

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Auto-IT Australia Pty Ltd
ABN: 57 091 383 854
Suite 2 / Level 1, 333 Drummond St,
Carlton VIC 3053,
Australia
Ph: (03) 9349 3062 :: Fax: (03) 9349 3067
www.auto-it.com.au
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